Terms of Service

These terms apply together with the signed proposal or statement of work for your project. Where a signed document conflicts with these terms, the signed document prevails for that engagement.

We provide logo and brand mark design, visual identity systems, 3D rendering, logo animation, print and packaging artwork, and social template kits, as specified in your proposal. Deliverables, formats, stages and dates are fixed in writing before work begins. Work outside that scope requires a written variation and may affect fees and timelines.

You agree to supply accurate briefing material, timely consolidated feedback and a single named approver. You confirm that any content, trademark, photography or font you supply is lawfully licensed for the intended use, and you indemnify us against claims arising from material you provide.

Two structured revision rounds are included per project stage unless your proposal states otherwise. Additional rounds, direction changes after written approval, or requests to revive previously rejected concepts are billed at our then-current rate. Failure to respond to a deliverable within fifteen working days constitutes acceptance of that stage.

Projects are quoted as fixed fees. Unless the proposal states otherwise, fifty percent is payable to reserve studio time and the balance on completion, before final files are released. Invoices are due within fourteen days. Late amounts may accrue interest at the statutory rate applicable in [Jurisdiction]. All fees are exclusive of taxes, duties and third-party costs such as fonts, stock licences or print proofing.

All rights in preliminary concepts, working files and unselected directions remain with BrandAura until full payment is received.

On receipt of final payment, full commercial ownership of the selected mark and the approved final deliverables transfers to you worldwide, including the right to seek trademark registration. Unselected concepts, our processes, methodologies and generic studio tooling remain our property.

We may display completed work in our portfolio, case studies and marketing channels after public launch, unless a written confidentiality restriction applies. You may request a defined embargo period in writing before launch.

We design original marks and screen them against obvious category conventions, but we do not conduct trademark searches or provide legal clearance. You are responsible for engaging counsel in [Jurisdiction] to clear and register any mark before commercial use.

Each party will keep the other's non-public information confidential and use it only for the purposes of the engagement. This obligation survives completion of the project.

Either party may terminate an engagement on written notice. Fees for work completed and costs committed up to the termination date remain payable. We may suspend work where invoices are overdue or where required briefing material is not supplied.

Services are provided with reasonable skill and care. To the maximum extent permitted by the law of [Jurisdiction], our total aggregate liability arising from an engagement is limited to the fees paid for that engagement, and we exclude liability for indirect, incidental or consequential loss, including loss of profit, revenue or goodwill. Nothing in these terms limits liability that cannot lawfully be limited.

These terms are governed by the laws of [Jurisdiction], and the courts of [Jurisdiction] have exclusive jurisdiction over any dispute, without prejudice to any mandatory consumer protections that may apply.